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Tuesday, October 28 • 1:00pm - 2:30pm
IMACC Issue Resolution Training

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Unresolved Problems are spelled m-o-n-e-y, and the longer they take to reach a full and satisfactory resolution, the greater the cost. Serious issues will take you out of job rotation, making the losses even greater. Of course the most important aspect of Issue Resolution is to protect the truth and all our good reputations, starting with our insurer clients. The IMACC Moto - "Everyone Wins" forms the basis of Issue Resolution. Learn how to help reach fast and fair resolutions, and most importantly how to protect yourself when living to a The IMACC Standard.


Pat Harmon

Formed in May of 2004, IMACC was created by Patrick Harmon, former Property Loss Research Bureau AVP of Educational and Technical Services. The PLRB is the world’s largest trade association of property and casualty insurers. During his 10-years with the PLRB, Pat networked and collaborated... Read More →

Tuesday October 28, 2014 1:00pm - 2:30pm EDT
Sound Board Room

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