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Tuesday, October 28 • 9:10am - 11:10am
Textile Restoration Procedures and Economics (2 Credit Hours)

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In this class the discussion will be center around the following questions and statements:


}  Why homeowners should not do their own laundry, even for bulk laundry.

}  How does textile restoration differ from A retail dry-cleaning operation?

}  Know how to lower and control the textile portion of the claims cost.

}  Learn the steps of a successfully managed textile claim.

}  Understand the key benefits  of using  A textile restoration specialists for the homeowner, adjuster and agent.

}  Know how to identify a professional textile restoration specialist.

At the conclusion of the course attendees will know:


  • How to integrate textile restoration services with loss documentation that creates accuracy, accountability and efficiency for the adjuster.
  • How to insure policyholder satisfaction at the time of A claim, by helping to set proper expectations on the textile restoration portion of the loss.
  • Reduce claim costs and ratios  by properly identifying when a textile restoration specialist is needed to indemnify the claim, and the cost associated to choosing not to.


Jeff Williams

Area manager, CRDN
Jeff Williams serves as a First Responder and Area Manager for CRDN of Michigan and Northwest Ohio, a founding member of the Certified Restoration Drycleaning Network which provides garment and textile restoration across the U.S., Canada and the U.K. His responsibilities include... Read More →

Tuesday October 28, 2014 9:10am - 11:10am EDT

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